There are two ways to add an administrator to your portal, depending on if they are already a member or not.To do this, click ‘People’ in your portal’s homepage.

If the user is not a member, you will need to invite them.  Select Invite People on the right side of the People page. You will be prompted to enter three things.

Emails: The email address(es) of the user(s) you would like to invite.

  • Message: A message included with the invitation.
  • Group: The group the user(s) will be added to. Select administrators from this dropdown.


If the user is already a member, select the user you would like to promote. On the right side of the page, click the ‘Manage’ button. Clicking this will provide a list of your portal’s existing groups. Select the Administrators group to add the user as a portal administrator. This will instantly provide the selected user administrative access.