The Secret

Ken Blanchard and Mark Miller get at the heart of what makes a leader successful. Newly promoted but struggling young executive Debbie Brewster asks her mentor the one question she desperately needs answered: “What is the secret of great leaders?” His reply—“great leaders serve”—flummoxes her, but over time he reveals the five fundamental ways that leaders succeed through service. Along the way she learns: Why great leaders seem preoccupied with the future, how people on the team ultimately determine your success or failure, what three arenas require continuous improvement, why true success in leadership has two essential components, how to knowingly strengthen—or unwittingly destroy—leadership credibility.